
Change or rekey · Whitchurch-Stouffville
Vintage Mortise Lock Service
The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.
Call now · open 24/7(289) 212-0190In plain words
Interior doors are as much a part of this work as the entry. Bedroom, bathroom and closet doors in an older home usually carry a lighter mortise latch with a privacy turn button, and after decades without lubrication they stop catching or the turn button seizes. These small cases are short jobs on the bench: a clean, a spring, a new turn button spindle where the old one has sheared. Sets of interior locks are often serviced in one visit, and a bit key can be cut that operates all of them, which is how they were originally supplied when the house was built.
How the visit goesThe interior bedroom doors on the second floor have the original mortise latches, and none of them close any more. The doors drift open, the small brass turn buttons do nothing, and the keyholes have been empty for as long as anyone can remember.
Vintage Mortise Lock Service · Whitchurch-Stouffville
How the visit goes

- 1
Who owns the door
The first check has nothing to do with the lock. The locksmith confirms that the person asking for the work owns the home or lawfully lives in it, since a serviced lock and a freshly cut key are, in the end, a way into someone's house. Photo identification and something tying you to the address usually settles it in a moment. On a rental, the landlord and the tenant are expected to agree on lock changes and share keys, so the locksmith asks who should hold the new bit keys or cylinder keys and notes it. This small formality protects the household as much as anyone, and it is done before a screwdriver comes out.
- 2
Taking the lock out without marking the door
Removal is done in a set order so nothing is forced. The knob set screws are backed off and the knobs and spindle drawn out, then the escutcheons are lifted away, their screw positions photographed for reassembly. On a cylinder lock, the small set screw in the faceplate is released and the cylinder is unthreaded from the case. The faceplate screws come out, and the case is eased from its pocket with a gentle rock, never a pry bar, because the wood at the edge of an old door is thin. Everything that comes off is bagged and labelled, and the pocket is looked at while it is empty.
- 3
The interior doors in step
Where a set of interior mortise latches was serviced together, you leave with bedroom and bathroom doors that close and stay closed, privacy turns that actually lock, and, if you wanted it, a single bit key that operates every interior lock the way the builder intended. A note of which key fits which door goes into the house file. Interior cases need almost no care beyond a drop of oil every couple of years and a check that a turn button has not been painted over. A child who locks a bathroom and cannot reopen it is released from outside with the bit key, so keep it somewhere the adults can reach.
In the van
- Light lock oil
- Spindle and knob set screws
- Hub followers and lever packs
- Reproduction mortise case
- Dry graphite or PTFE lubricant
What affects the quote
- 1
Bit key or cylinder lock
A bit-key case has keys filed by hand on the bench, while a cylinder lock is rekeyed or fitted with a new cylinder on a key machine. The two take different time and materials, and the quote follows.
- 2
Whether the door has to come off its hinges
Some mortise cases can be serviced with the door hanging in place, while a tight jamb or a stubborn case sometimes means lifting the door off its hinges onto a level bench. That step is identified once the case is open and the repair needs are clear.
- 3
Replacement case
A case that is cracked or worn through is replaced with a reproduction or modern mortise case sized to the pocket. The case itself, any trimming of the pocket and the refitting are itemised separately from a repair.
Same fees day, night or weekend.
Vintage Mortise Lock Service: questions
Can you make a key for a lock that has none?
Yes. A bit key is cut to the lock rather than copied from another key: the locksmith chooses a blank of the right size and files the bit until it clears the wards and lifts the levers inside your case, testing as they go. A pin-tumbler cylinder on a later lock is decoded or rekeyed and keys cut to it. Bring any loose keys that came with the house, since one may be close enough to serve as a starting pattern.
Why does my knob turn without moving the latch?
Most often the square hole in the hub inside the case has rounded with age, or the spindle has worn, so the knob turns a good way before it grips. Loose knob set screws produce the same slack. Less often a latch spring has broken and the latch is simply sitting inside the door. All of these are corrected during service by replacing the spindle and screws, bushing or replacing the hub, or fitting a new spring.
Can my interior doors be serviced too, and can one key work all of them?
Usually yes to the first, and to the second once the locksmith checks the locks. Interior mortise latches with privacy turn buttons are lighter versions of the entry lock and respond to the same clean and re-spring. Interior locks in a house were sometimes supplied to one bit key, and where the key sections, warding and levers actually match, the locksmith can restore that arrangement so a single key opens several bedroom and bathroom doors. It is a practical thing to have when a child locks a bathroom from inside.
York, Ontario
Whitchurch-Stouffville information
- Town
- Whitchurch-Stouffville, York, Ontario
- In business
- 19 years
- Hours
- Open 24/7 · nights, weekends and holidays, same fees
- Phone
- (289) 212-0190
- Visits
- On-site assessment preferred. Request a visit or call.
What the census means at the door
22%
Newer homes. About 22% of homes in Whitchurch-Stouffville were built in 1980 or earlier, according to the 2021 Census.
Builders often key an entire street to a small number of keyways, which is convenient for them and less so for owners afterwards. In newer areas a locksmith can move a household onto a keyway that is genuinely its own.
74%
Mostly houses. Single-detached houses make up about 74% of homes in Whitchurch-Stouffville (2021 Census).
In areas of single houses, the door nobody watches is the side or back entry. It often has the weakest lock on the property. Fitting a proper deadbolt and a reinforced strike there is a modest job that closes the obvious gap.
Open 24/7
Request a visit
The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all.
Call now · open 24/7(289) 212-0190- On-site assessment preferred
- Same fees day, night or weekend
- 19 years in business




